Who decides what goes on at BDU?

Who decides what happens at BDU?  Who is in control?    
We beg and plead, and we get bs back about being reasonable and the traffic just grows.    They throw us a one hour bone, and point to it a million times and feel really good about themselves.  

Do we want to continue to rely on the compassion, politeness, and  consideration of pilots and the carbon-based industry, as we have been doing?